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Don't forget to visit the CommCare Messaging Home Page



CommCare allows you to schedule SMS messages, emails or IVR (voice calls) to cases and mobile workers registered in the system.  Here are some example usage cases: 


The SMS Basics page covers basic information about how SMS works and is priced in CommCareHQ.  

If you have questions, check out the Frequently Asked Questions page. 

Setting Up Your Project for Messaging


When starting your project, you need to decide between outgoing-only and two-way messaging.  Check out CommCare Messaging Vocabulary to learn more. 

  • Outgoing Only: Users can only receive messages and can't respond or send data to the system.  (Available on the Standard Plan)
  • Two Way Messaging: Users can also send data back to the system by responding to surveys or sending in keywords.  (Available on the Pro Plan).