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- Setup SMS Gateway for Project. An SMS gateway is the provider that will be used to send SMSs for your project. Different countries and regions have different providers.
- Set Time Zone for Project: Since many reminders are sent at a specific time, its important to specify the time zone for your project.
Both cases and mobile workers need to be configured specially for use with CommConnect.
There are a number of ways to setup contacts for CommConnect.
- Bulk Registration of Contacts - This can be used to register a number of contacts using Excel.
- Self Registration - This allows contacts to register for the system on their own.
- Registering an Individual Contact - This allows project staff to register contacts using SMS, a phone or web data entry (CloudCare)
- Configure a Mobile Worker for CommConnect
- - Mobile workers need to be verified before they can send in messages to the system.