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Table of Contents

Report: Message Log Log  


The Message Log is a cumulative list of all the sent and received messages.


  • Date range of the message
  • Type of message (Broadcast message, keyword, reminder, survey, etc.)
  • Location

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After applying the filter you can choose "export to Excel" if you'd like more complex analysis.


  • Date range of the message
  • Type of message (Broadcast message, keyword, reminder, survey, etc.)
  • Status - Completed, In Progress (for two way surveys), Error
  • Phone Number for Message

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View Message Details

The report will list individual messaging events - an event could contain multiple messages (ex. an SMS survey will contain many messages between CommCareHQ and the participant, but will only be listed once).  


Report: SMS Usage Report 


Describe the feature in simple language, including:

  • A brief general description
  • Common use cases
  • Key relationships to other features
  • Use of the Feature

Filtering the Report

The report will let you filter to view a specific set of messages.  You can filter by:

  • Reporting group
  • Date range of the message

Use the Report

The report provides a high level summary for each user, with three columns

  1. Number of messages received
  2. Number of messages sent 
  3. Number of Phone Numbers used 

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Describe the basic steps or you should take to use this feature. Include screenshots wherever useful.

This does not need to be very detailed step-by-step guidance; that is done through a tutorial/guide and will be on a separate page

Notes and LimitationsInclude a list of any limitations or caveats, as well as hints or suggestions that would be helpful in this feature. For example, if this feature is incompatible with another feature, or there is an alternative workflow that is relevant, please list them here and link to other relevant pages.

Only contacts with verified accounts are included in this report.