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A single message can be tagged as multiple types.  For example, a survey that is submitted as a structured keyword will be tagged as survey and keyword.   

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Filtering the Report

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 Or navigate directly using https://www.commcarehq.org/a/project/reports/messaging_events/

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Filtering the Report

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  • View Details: Link to individual event will show the specific messages that are part of that event (and the status of each).  

  • Recipient name: Link to a case data page.  

  • Content: Link to the reminder set-up that triggered the message.

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Notes and Limitations

For unsuccessful messages, the report will show the reason for failure (missing phone number, duplicate phone number, etc.).  

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Report: SMS Usage Report 

Overview

 Use this report to check the activity of mobile workers in your project. This is similar to the standard worker monitoring report. 


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Filtering the Report

The report will let you filter to view a specific set of messages.  You can filter by:

  • Reporting group
  • Date range of the message

Use the Report

The report provides a high level summary for each user, with three columns

  1. Messages received
  2. Messages sent 
  3. Phone Numbers used 

Notes and Limitations

If the mobile worker has never used a phone number, they are also inactive. 

Only contacts with verified accounts are included in this report.