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Info
  1. CommConnect Overview

Setup Your Project

  1. Set Time Zone for Project: Since many reminders are sent at a specific time, its important to specify the time zone for your project. 
  2. Setup SMS Gateway for Project.  An SMS gateway is the provider that will be used to send SMSs for your project.  Different countries and regions have different providers. 

Configuring Recipients

Both cases and mobile workers need to be configured specially for use with CommConnect. 

  1. Configure a Case for CommConnect
  2. Configure a Mobile Worker for CommConnect
  3. Bulk Registration of Cases

Tutorials

  1. Send a Welcome Message or Survey
  2. Sending a Date-Based Reminder

Detailed Information

  1. Set-up Reminders
  2. Setup User Initiated Interaction (SMS Keywords)
  3. Enabling Users to Register Via SMS
  4. Broadcast Messaging

Best Practices

CommConnect Best Practices and FAQs

 

titleThis feature requires a CommCare Software Plan

This feature (Messaging) is only available to CommCare users with a Standard Plan or higher. For more details, see the CommCare Software Plan page.

Introduction

Starter Applications and Tutorials

  • Messaging Beginner Tutorial: This builds a basic application that sends reminder messages to pregnant women and health workers
  • SMS Survey Tutorial: This adds to the beginner tutorial and sets up a two-way SMS survey to each pregnant woman
  • Keywords Tutorial: This allows you to setup a basic data collection system using SMS keywords

Configuration

Registering Contacts

Include Page
Contact Registration
Contact Registration

System Setup

Data and Reports

Messaging provides a set of reports and tools to manage your project data.

SMS Testing and Troubleshooting

Learn More

  • SMS & GPRS
  • IVR (presently, this is only an internal document)
  • Case Studies