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This feature requires a CommCare Software Plan

This feature (Messaging) is only available to CommCare users with a Standard Plan or higher. For more details, see the CommCare Software Plan page.

Introduction

  1. Getting Started with Messaging
  2. SMS Basics
  3. Messaging Vocabulary
  4. Frequently Asked Questions (FAQ)
  5. Gateway Options for SMS Projects

Starter Applications and Tutorials

  1. Messaging Beginner Tutorial: This builds a basic application that sends reminder messages to pregnant women and health workers
  2. SMS Survey Tutorial: This adds to the beginner tutorial and sets up a two-way SMS survey to each pregnant woman
  3. Keywords Tutorial: This allows you to setup a basic data collection system using SMS keywords

Configuration

Registering Contacts

Register contacts for use in the system.  There are a number of options for doing this:

Create an SMS Survey

Creating an SMS Survey: This page describes how to setup an initial SMS survey.  

Setting Up Reminders

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Translation

Setup your project to support multiple languages by adding languages and translating built-in text.

Advanced Configurations

Broadcast Messages

Setup Broadcast Messaging: CommCare Messaging supports sending out timed messages or SMS surveys to groups of users (mobile workers or cases).

Data and Reports

Messaging provides a set of reports and tools to manage your project data.

  1. CommCare Messaging Reports: Information on reports available on CommCare HQ
  2. SMS Data: Information on exporting your messaging data outside of CommCare.

SMS Testing and Troubleshooting

  1. Messaging Testing and Troubleshooting
  2. Review Chat History
  3. Best Practices

Learn More

  1. SMS & GPRS
  2. IVR
  3. Case Studies

 

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