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This feature requires a CommCare Software Plan

This feature (Messaging) is only available to CommCare users with a Standard Plan or higher. For more details, see the CommCare Software Plan page.


Starter Applications and Tutorials

  • Messaging Beginner Tutorial: This builds a basic application that sends reminder messages to pregnant women and health workers
  • SMS Survey Tutorial: This adds to the beginner tutorial and sets up a two-way SMS survey to each pregnant woman
  • Keywords Tutorial: This allows you to setup a basic data collection system using SMS keywords


Registering Contacts

Register contacts for use in the system.  There are a number of options for doing this:

System Setup

  • Setup an SMS Survey: This page describes how to setup an initial SMS survey.  
  • Setup Broadcast Messaging: CommCare Messaging supports sending out timed messages or SMS surveys to groups of users (mobile workers or cases).
  • Setup Reminders: This page describes how to setup single and multi-event reminders based using case properties.
  • Setup Multiple Languages: This page describes how to support multiple languages and translate built-in text.  

Data and Reports

Messaging provides a set of reports and tools to manage your project data.

SMS Testing and Troubleshooting

Learn More

  • SMS & GPRS
  • IVR (presently, this is only an internal document)
  • Case Studies


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