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This feature (Messaging) is only available to CommCare users with a Standard Plan or higher. For more details, see the CommCare Software Plan page.

Introduction

Starter Applications and Tutorials

Pregnancy Messaging: This application will allow registration of pregnancies and provide reminders when due date are approaching.
Setting up an SMS Information Service: This will guide you through setting up a basic informatoin system over SMS.

Configuration

Registering Contacts

Keywords

Setup SMS Keywords: This describes how to setup keywords (SMS Services) that users can text into the system to initiate various tasks.

Create an SMS Survey

Creating an SMS Survey: This page describes how to setup an initial SMS survey.

Setting Up Reminders

Translation

Setup your project to support multiple languages by adding languages and translating built-in text.

Broadcast Messages

Broadcast Messaging: CommConnect supports sending out timed messages or SMS surveys to groups of users (mobile workers or cases).

CommConnect Data and Reports

CommConnect provides a set of reports and tools to manage your project.

Overview Report: This provides an overall view of the SMS activity of your project, including message breakdowns by type (keyword, reminders, etc.) and by user type (case, mobile worker).
User Summary Report: This provides a summary of the SMS users for your project, including the average messages per user and the number of active users.
CommConnect Data: Information on exporting CommConnect data and viewing message logs.